This policy may change. Check this page from time to time to ensure that you are happy with any changes.
Collection and Use of Personal Information
I may collect the following information from you through email, our website, facebook, on the phone if you contact us or by electronic submission on other online platforms. I only collect the information relevant to each item listed when needed
- Email address
- For purchases and joining training courses – billing / home address and credit / debit card details
- Other information relevant to an enquiry
- Information relating to what you want to receive
- Information to your use of my website and other online platforms including facebook and youtube
We require information for a range of reasons including:
- To get in touch with you to discuss your requirements.
- So we can provide a quotation, and / or deliver goods and services.
- Internal record keeping.
- To get information essential to delivering products and services when purchased.
- To get information useful for improving our services.
- To send out promotional emails about new services, events, articles, special offers or other information which we think you may find interesting using the email address which you have provided.
What I do not do with your information unless specified when asking for information and / or asking your consent:
- Contact you for market research purposes
- Share your data with any 3rd parties for any reason
What I do with the information I gather
I am committed to ensuring that your information is kept secure and not shared with anyone for any reason.
Controlling your personal information
You may choose to restrict how I use your personal information. If you have previously agreed to us using your personal information for direct marketing purposes, you may change your mind at any time by contacting me.
I will not sell, distribute or lease your personal information to third parties unless we have your permission or are required by law to do so.
You may request details of personal information which we hold about you. A small fee will be payable. If you would like a copy of the information held on you please contact me. If you believe that any information we are holding on you is incorrect or incomplete, please contact as soon as possible. I will promptly correct any information found to be incorrect.
I run different email lists so people can subscribe to information they want only. My email lists are managed using the 3rd party service Mailchimp which helps me comply with Data Protection Law. To join an email list it is necessary to confirm you opt in by email. All emails have an unsubscribe link. You are able to visit mailchimp and change which lists you are subscribed to so you only get information relevant to you, or remove yourself from all our lists. We can also remove you from our mailing lists upon request by email to firstname.lastname@example.org
Every page on my website including pages where information is collected are secured with https.
We track use of this website with Google Analytics to help improve our site and customer experience. For users with accounts we do not send any data to google that allows them to identify you personally as per their their and conditions for user id tracking.
My website, emails social media and other platforms may contain links to other (3rd party) websites of interest. However, once you have used these links you should note that we do not have any control over that other website. Therefore, we cannot be responsible for the protection and privacy of any information which you provide whilst visiting such sites and such sites are not governed by this privacy statement. You should exercise caution and look at the privacy statement applicable to the website in question.
Website Payment Processing
I use a popular secure third party service (Stripe) to process payments for goods and services on my website. It is not necessary to make an account to complete a purchase. Customers will be offered the opportunity to create an account. This allows you to come back and log in to see your order history. Information collected to deliver training and or process payments is stored securely on our website and or our Stripe account or Mailchimp account.